Answers to what comes upbefore you book.

You share your destination, dates and what you're after through the contact form. A regional trip designer drafts a day-by-day itinerary with real camp and hotel names, you go back and forth on it, and once it's locked we handle the bookings directly with each property.

For trips of four nights or more, planning is included in the rates we pass through from our partner camps and hotels — you're not paying more than booking direct. Shorter or highly custom trips carry a modest design fee, which we'll always confirm before you commit to anything.

A regional trip designer drafts your itinerary, so the person planning your trip knows the region. You can go back and forth with them until the plan feels right.

A real person on the team replies within a day. Send your enquiry through the Contact page.

Browse the destinations page or read a few stories on the travel blog to see what appeals, then tell us what you liked.

For popular conservancies, island resorts and anything tied to a specific season (migration, balloon season, aurora season), 4–9 months ahead gives you the best pick of camps. Shoulder-season city breaks can often be booked 4–6 weeks out.

Accommodation, the activities and transfers listed in your itinerary, and a single point of contact for the length of the trip. International flights are generally not included unless specifically requested, since it's usually cheaper for you to book those directly.

Yes, up until the change-fee windows set by individual properties, which vary and are always noted in your booking confirmation. Your trip designer will flag anything time-sensitive before you sign off.

Flights are generally not included unless you specifically ask for them, since it's usually cheaper to book those directly. If you would like us to include them, say so in your enquiry.

You get a single point of contact for the length of the trip, so you never have to work out who to call.

TRIPNNEST doesn't add its own cancellation fee on top of what properties charge. Each camp or hotel sets its own policy — typically full refund 60+ days out, partial refund 30–60 days, and non-refundable inside 30 days — and these are itemised in your confirmation before you pay a deposit.

Yes, for any trip involving deposits, remote locations, or activities like trekking and diving. We're happy to point you toward providers that specifically cover trip cancellation and medical evacuation, though we don't sell insurance ourselves.

It's rare, but if it happens we rebook you into a comparable property at no extra cost, or refund that portion in full if no suitable alternative exists for your dates.

Most trips require a deposit (typically 25–30%) to hold your dates, with the balance due 60–45 days before departure. We accept card and bank transfer, and everything is itemised by property so you always know exactly what you're paying for.

Deposits are held with each individual property under their own terms, which we share with you before you pay anything. For larger, multi-property trips we can also walk you through paying in stages tied to milestones rather than all at once.

We accept card and bank transfer. Everything is itemised by property, so you can see exactly what each payment covers.

Yes. TRIPNNEST began with free guides, and they are still the heart of the site. Browse them on the travel blog.

No. We don't take payment to feature a destination, camp or hotel, and we don't run affiliate content dressed up as a recommendation.

That's our one rule: nothing goes on the site until someone from the team has actually been.

Please tell us through the Contact page. Opening times, permits and prices change, and reader notes help us fix them.